| OUR GUARANTEE OF SATISFACTION
Our ?no quibbles? guarantee means that if for any reason you are unhappy with your purchase, you can return it to us in its original condition, within 28 days of delivery, and we will issue a full refund for the price you paid for the item. Furthermore, if you are returning an item because of an error on our part or because the product is defective, we will be happy to refund all related delivery charges. In the unlikely event of having to return a defective product we request a full description of the defect prompting the return. For your protection , we strongly recommend that you use a recorded delivery service for all returns. Please note that you will be responsible for the costs of returning such items to us unless we delivered the item to you in error or the item is defective. The returns address is:- Diaries Direct The Charfleet Bindery 3 Neale Courtyard Shannon Way Canvey Island Essex SS8 0PD Tel: 01268 510123 |
